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frequently asked questions
Does Sparkle Pool Service clean my
pool?
No. We do weekly pool chemical service. We test your
pool's water
each week and add the proper chemicals for sparkling
clear water.
Most of our customers only spend a few minutes each week
on their pool - they empty the skimmer baskets and
backwash their filter when needed. A Polaris or similar
pool cleaner results in very little cleaning needed for
most pools. By spending a few minutes doing these
things, our customers enjoy big savings compared to full
service (pool cleaning) companies, and do not have to
store dangerous chemicals at their home. Our office will
provide a referral for these services on request.
How soon can I swim after Sparkle
treats my pool?
We recommend waiting one hour before swimming.
How many hours per day should I
run my pool filter?
For D.E. (diatomaceous earth) filters: minimum of
10-12 hours/day
For Cartridge filters: minimum of 11-13 hours/day For
Sand filters: minimum of 12-14 hours/day Increase filter
time for all filter types if pool activity is heavy. Our
technician will leave a door hanger on your front door
if your pool requires more filtration. The most common
cause of cloudy water is inadequate filtration.
Can I use Sparkle for a couple of
months or do you require a contract?
Our low prices are based on annual service. Special
pricing is
available for non-annual service.
Will I still need to occasionally
add chemicals?
No. Our service will properly treat your pool and
keep it sparkling clear. In the event that you
have a unique situation, we can arrange a special
service call (for no additional charge unless caused by
equipment problem, or we are locked out on your service
day).
Does Sparkle Pool Service help
reduce eye irritation?
Yes. By properly maintaining the chemical balance
of your pool, eye irritation will be reduced or
eliminated. Additionally, to minimize eye irritation, we
recommend proper filtration, adding water after you swim
(not before), removing pool cover 50% of the time (so
water surface is exposed to air), and taking steps to
keep urine out of your pool. A strong smell of chlorine
combined with eye irritation is actually caused by
chloramines. Chlorine breaks down the chloramines.
How will I know that you have
serviced my pool?
We leave a service card in your equipment time
clock or at a convenient place near your pool on which
we record the date and time of each visit.
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